X-Detect Web Monitoring Software for Parents

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	X-Detect Technical Support Page
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	First, please make sure to click "help" from the X-Detect program main menu to view our help file. Also, see the common issues listed below.
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	If you still have questions, the fastest way to get answers is to email or fax tech support. We respond very quickly...try us! support@xdetect.com FAX - (801) 327-6808
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	If you would like to be contacted by a Finer Technologies representative, please leave a detailed message on our support voicemail system: PHONE - 888-216-9508
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	X-Detect Common Issues
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1. After installing, you must go to the START button, then
PROGRAMS--->XDetect to start the program

2. During installation, if certain files are not detected, they will
be installed in addition to the X-Detect program. You will go
through two installation routines - this is normal.

3. A small minority will receive a "Run time error 429: ActiveX component
can't create object". If this happens, you may need to download a patch from
Microsoft at:

http://download.microsoft.com/download/vb60pro/Redist/sp4/win98/EN-US/VBRun60sp4.exe

The download should take 5-10 min, after which you should click on the downloaded file and
let it install. Reboot your computer, and then try X-Detect again. If you still have problems,
please email us.

Please email us if we did not address your issue. Thanks!